Payment and Refund Policy

Subscription and Fees

Much of the Service is free of charge, which we refer to as “PDF.am Free”. We also offer subscription plans that provide access to enhanced services and additional PDF.am Content for a fee (a “Subscription”). You may purchase a Subscription directly from us or through a third party, such as the iOS App Store or Google Play. If you purchase a Subscription from a third party, separate terms and conditions with such third party in addition to these terms may apply to your access to the Service.

Your payment to us or the third party through which you purchased the Subscription will automatically renew and continue until terminated. You must cancel your Subscription before it renews in order to avoid paying the subscription fees for the next billing period (see “Cancellation and Refunds” below). We reserve the right to modify, terminate, or otherwise amend the subscription plans we offer from time to time. If you have purchased a Subscription, we will give you advance notice of significant changes to your plan.

Unless we specify that your Subscription includes use of the Service by multiple users, your Subscription is for a single user only. You may not share your Subscription with anyone else, and you may access and use your Subscription on up to ten devices on a single operating system.

Payment Method

Unless otherwise indicated, you are required to provide a credit card or other payment method that we, or the third party through which you purchased the Subscription, accept to pay the applicable fee for a Subscription. We or such third party will charge the payment method you’ve chosen a subscription fee plus any applicable taxes on a recurring basis corresponding to the term of your Subscription. You are solely responsible for any and all fees charged to the payment method you’ve chosen. We reserve the right to cancel your Subscription if we are unable to successfully charge your payment method.

Billing Period

We or the third party from who you purchased a Subscription will automatically bill you using the payment method you’ve chosen on the day you start your Subscription or the day your free Trial ends (see “Free Trials and Promotions” below), as applicable, and on each recurring billing date thereafter. Your “billing period” is the interval of time between each recurring billing date and corresponds to the term of your Subscription. If your Subscription renews on a date not contained in a given month, then we will charge you on the last day of such month.

The amount you are billed and billing date may vary to account for a free Trial, promotional offers, account credits, and changes in your Subscription or payment method. You authorize us to charge you for these varying amounts, if any.

Cancellation and Refunds

You can cancel your Subscription by signing in to your account and following the instructions for canceling your Subscription. If you purchased your Subscription through a third party, such as the Apple App Store or Google Play, you may need to cancel through that third party.

If you cancel your Subscription, you will continue to have access to the applicable Service and any Content you created through the end of your current billing period. Your account will be downgraded to PDF.am Free at the end of the billing period.

All payments are nonrefundable. If you cancel your Subscription, or if your account is terminated under these terms, you will not receive a refund or credit, including for partial periods of service.

Free Trials and Promotions

From time to time, we or others on our behalf may offer trials of Subscriptions for a specified period without payment or at a reduced rate (a "Trial"). We may determine your eligibility for a Trial, and withdraw or modify a Trial at any time without prior notice and with no liability, to the extent permitted under applicable law.

For some Trials, we'll require you to provide your payment details to start the Trial. By providing such details, you agree that we may automatically begin charging you for a Subscription on the first day following the end of the Trial on a recurring monthly basis or another interval that we disclose to you in advance. TO AVOID PAYING THIS CHARGE, YOU MUST CANCEL THE APPLICABLE SUBSCRIPTION BEFORE THE END OF THE TRIAL. IF YOU RECEIVED YOUR TRIAL THROUGH A THIRD PARTY, YOU MUST CANCEL THE APPLICABLE SUBSCRIPTION THROUGH THE THIRD PARTY.